FAQs

• IS THIS FOR MEN OR WOMEN? 

All our pieces are unisex! We have seen all our pieces worn, styled and loved by all. 

• MATERIALS AND PRODUCT QUALITY :

At THEDRIPBOX we only use certified materials which are then hand set to create high quality pieces with unrivalled appearance and durability. All our stones are the highest grade AAA Cubic Zirconia, and all base metals are 18K gold/white gold PVD vacuum plated, several times over to ensure durability in appearance. 

We have the utmost confidence in the quality and durability of our products so much so we are happy to offer a 1 year warranty on any purchase made with us. 

• SHIPPING/DELIVERY PROCESS :

Your order will be fulfilled from our London based warehouse. You can expect to receive your delivery in line with the delivery option selected at checkout. Typically standard UK delivery will take between 2-3 working days, unless next day delivery is selected at the checkout. International delivery can vary from 3 days to 1 week. 

• WARRANTY :

We strive to bring you the latest and best designs at the most affordable prices. BUT NEVER compromising on quality. We have the utmost confidence in the quality of our jewellery which is why we proudly offer a one year warranty on all items. We will replace any product that becomes damaged through no fault of your own. Just contact us via DM on instagram or email. 

• RETURNS : 

We are happy to offer a full refund within 14 days of purchase, please read our returns policy found under the support section or in the footer of our website.